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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olga Guevara

May 20, 2025

5  out of  5
rating by Olga Guevara
"I had an amazing experience at Joy Knox State Farm. Marlyn is incredible, amazing, incredibly professional, and friendly. I recommend this place to those who are looking for a good insurance and a family oriented agent. I Would give a 10 star, but there’s none. Thank you Marlyn !!"
We responded:
"Thank you so much for your kind words, Olga! We're thrilled to hear you had an amazing experience with Marlyn. Your recommendation means the world to us!"
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jonvthvnnn H

May 19, 2025

5  out of  5
rating by jonvthvnnn H
"Marlyn was GREAT! Explained everything on my auto insurance to me and all the benefits also! Great with communication and very kind! I recommend Joy Knox State Farm Agency to anyone in the market looking for insurance and unsure on how it all works! Went very smooth and will always recommend!"
We responded:
"Thank you so much, Jonvthvnnn H! We're thrilled to hear that Marlyn provided such excellent service. Your recommendation means the world to us!"
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nimra niazi

May 15, 2025

1  out of  5
rating by nimra niazi
"It’s so hard to get in touch with the representatives and I’ve been trying to get a problem fixed for about 2-3 months. Still no resolution. I will be definitely switching to another auto insurance even if it’s expensive for the better customer service"
We responded:
"Hi Nimra, I’m truly sorry to hear about your experience. Your frustration is understandable, and I apologize for the difficulty you’ve faced in reaching us. Please contact me directly so we can resolve this issue as soon as possible. Thank you for bringing this to my attention."
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Alan Seunsom

May 12, 2025

5  out of  5
rating by Alan Seunsom
"Had an easy experience with Donnicia. She helped me get exactly what I was looking for and provided a fair rate. Great communicator and friendly. Very quick turnaround on asks. Highly recommend!"
We responded:
"Thank you, Alan! We're thrilled to hear that you had such a positive experience with Donnicia. It's great to know she was able to help you find exactly what you needed and provide excellent service. We appreciate your recommendation and look forward to assisting you again in the future!"
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Amogh Dabholkar

May 12, 2025

5  out of  5
rating by Amogh Dabholkar
"Donnicia has been wonderful in helping me out with everything along the way, I'd certainly recommend going with these guys for all your insurance needs!"
We responded:
"Thank you, Amogh, for your wonderful feedback! We're thrilled to hear that Donnicia has been so helpful and that you would recommend us for your insurance needs. Your support means a lot to us!"
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Krystal Orajiato

May 7, 2025

5  out of  5
rating by Krystal Orajiato
"OMG Kahla, is truly the reason why I am still with State Farm. Every time I have an interaction with her about a claim, issue or payment, she always puts my mind at ease by the end of the call. Her customer service is truly impeccable. And she is definitely a representative that knows what she is doing. That’s my girl!! Thank you Kahla & State farm"
We responded:
"Thank you so much, Krystal! We're thrilled to hear that Kahla has been such a fantastic support for you. Your kind words about her customer service mean a lot to us. We appreciate your loyalty to State Farm!"
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Aiden Davis

May 5, 2025

5  out of  5
rating by Aiden Davis
"Stacy was incredibly helpful and explained everything clearly. I was looking for the best quotes, and this was by far the best I’ve ever been offered. I’m extremely happy with the experience. She was also very kind and held a great conversation throughout."
We responded:
"Thank you so much, Aiden! I'm thrilled to hear that Stacy was able to provide you with helpful service and great quotes. Your satisfaction means a lot to us, and we appreciate your kind words about her conversational skills as well. If you need anything else, don’t hesitate to reach out!"
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CELINA E.

May 1, 2025

5  out of  5
rating by CELINA E.
"I got an auto insurance quote from Joy Knox State Farm and I was genuinely impressed with both the pricing and the customer service. Marlyn was knowledgeable, patient, and took the time to answer all of my questions clearly. Not only did they offer me a rate that beat what I was previously paying, but the entire process was smooth and stress-free. Highly recommend for anyone looking to save on auto insurance without sacrificing quality of service!"
We responded:
"Thank you, Celina! We're thrilled to hear that you had a positive experience with our auto insurance services. Marlyn truly goes above and beyond for our customers, and we're glad you found the process smooth and stress-free. We appreciate your recommendation and look forward to assisting you again in the future!"
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Vanessa Hernandez

April 30, 2025

5  out of  5
rating by Vanessa Hernandez
"I had a fantastic experience working with Stacy on finding the right insurance quote. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free."
We responded:
"Thank you so much, Vanessa! I'm thrilled to hear that you had a fantastic experience with Stacy. We pride ourselves on providing knowledgeable and stress-free service, and it’s wonderful to know we hit the mark for you. If you need anything else, feel free to reach out!"
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Yoanka Galo G

April 28, 2025

5  out of  5
rating by Yoanka Galo G
"I had a great experience with Marlyn at Joy Knox, made the insurance process so easy. She was knowledgeable, patient, and really took the time to find the best option for me. I felt completely taken care of and would definitely recommend her to anyone needing insurance help. Grateful"
We responded:
"Thank you, Yoanka! We're so glad to hear that you had a great experience with Marlyn. Her dedication to finding the best options for our clients is truly appreciated. We’re grateful for your recommendation and look forward to assisting you again in the future!"
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Fenomeno 007

April 28, 2025

5  out of  5
rating by Fenomeno 007
"I had a wonderful experience with both Joy Knox and Marlyn, they were very helpful and patient with all my questions and concerns. I would definitely recommend them and State Farm."
We responded:
"Thank you, Fenomeno! We’re thrilled to hear that you had a wonderful experience with Joy and Marlyn. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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LaQuita Jackson

April 27, 2025

5  out of  5
rating by LaQuita Jackson
"I was very pleased with the service I was provided by Donnicia. She was very easy to speak to and was especially courteous but also informative and patient with me. She answered all my questions and also suggested additional options for me. She's a great asset to your company and I look forward to our future business. Thanks 😊 God Bless 🙏🏾"
We responded:
"Thank you, LaQuita! We're thrilled to hear about your positive experience with Donnicia. She truly is an asset to our team, and we appreciate your kind words. We look forward to serving you in the future! Thanks again and God bless! 😊🙏🏾"
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Jake W

April 25, 2025

5  out of  5
rating by Jake W
"Marlyn at Joy Knox State Farm, was extremely helpful and knowledgeable. She made sure I got the coverages that fit my needs! She’s awesome, highly recommend going to her for all your insurance needs."
We responded:
"Thank you, Jake! We truly appreciate your kind words about Marlyn and are thrilled to hear that she was able to assist you in finding the right coverages. Your recommendation means the world to us!"
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Brandon Brown

April 21, 2025

5  out of  5
rating by Brandon Brown
"I wish I could give Donnicia more stars. She was patient, kind, persistent, and transparent through the entire process. I’m very busy but she worked with my schedule. She emails, called, scheduled times we could discuss the policy and all of the available options including benefits I didn’t know State Farm offered. Incredible agent and I am a stickler when it come to grading the individuals in this industry. I’d recommend her to anyone!"
We responded:
"Thank you so much, Brandon! We're thrilled to hear about your positive experience with Donnicia. Her dedication to providing personalized service and ensuring you understood all your options truly stands out. We appreciate your recommendation and look forward to assisting you in the future!"
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Emilia Granda

April 21, 2025

5  out of  5
rating by Emilia Granda
"Tienen muy buen servicio en español especialmente Stacy me contesta todas mis preguntas"
We responded:
"Thank you, Emilia! We're so glad to hear that you had a great experience with our Spanish service, especially with Stacy. Your feedback means a lot to us!"
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Claude Mitchell

April 18, 2025

5  out of  5
rating by Claude Mitchell
"Ruth Did A Extraordinary job"
We responded:
"Thank you, Claude! We truly appreciate your kind words about Ruth's extraordinary work. We're thrilled to hear that you had a great experience!"
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Yuliana Gallegos

April 18, 2025

5  out of  5
rating by Yuliana Gallegos
"I had such a fantastic experience with Stacy Alvarez at Joy Knox-State Farm. She was so friendly, professional, and took the time to find the best coverage for me. She always answers when I have a question. Not only did she make the whole process easy, but also helped me save money! Highly recommend their fabulous team and services. Joy has a great thing going there!"
We responded:
"Thank you, Yuliana, for your wonderful feedback! We're thrilled to hear about your fantastic experience with Stacy and that she was able to help you find the best coverage while saving you money. Your recommendation means a lot to us, and we’re proud to have such a fabulous team. We look forward to serving you again!"
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Andy Weirauch

April 17, 2025

5  out of  5
rating by Andy Weirauch
"Kahla was very kind and patient in helping me log into my account and update my odometer readings for my discounts."
We responded:
"Thank you, Andy! We’re thrilled to hear that Kahla was able to assist you with your account and help you secure those discounts. We appreciate your kind words!"
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Snooky Calvin

April 16, 2025

5  out of  5
rating by Snooky Calvin
"Donnicia did a great job. She was very professional. Handled my policy in a timely manner. Came back with the quote for what I asked for. She's definitely a team asset"
We responded:
"Thank you, Snooky, for your wonderful review! We're thrilled to hear that Donnicia provided you with such professional and timely service. We appreciate your recognition of her efforts and are glad to have her as part of our team. If you need anything else, don’t hesitate to reach out!"
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Manuel Armada

April 15, 2025

5  out of  5
rating by Manuel Armada
"The local agent, Ruth Noska, has giving me an outstanding service with my insurance needs. Her reliability and support have been there every time I needed it. I strongly recommend her for your insurance needs."
We responded:
"Thank you, Manuel, for your wonderful feedback! I'm thrilled to hear that Ruth has provided you with outstanding service and support for your insurance needs. We truly appreciate your recommendation!"
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Ejikeme EJ

April 12, 2025

5  out of  5
rating by Ejikeme EJ
"Eric was extremely helpful and got me to the amount I had"
We responded:
"Thank you, Ejikeme! I'm thrilled to hear that Eric was able to help you get to the amount you needed. We appreciate your kind words and look forward to assisting you again!"
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Mindy Hoang

April 11, 2025

5  out of  5
rating by Mindy Hoang
"I can’t recommend Marlyn enough for anyone looking for an insurance expert who truly cares. She takes the time to understand your unique needs and walks you through every step with patience and clarity. Whether it’s life, auto, home, or health insurance, Marlyn knows her stuff and goes above and beyond to find the best coverage at the best rat"
We responded:
"Thank you so much, Mindy! I'm thrilled to hear your kind words about Marlyn. She truly is dedicated to providing the best service and coverage for our customers. If you ever need anything else, don’t hesitate to reach out!"
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El Ro

April 10, 2025

5  out of  5
rating by El Ro
"Marlyn, thank you so much for helping me save money. Your customer service, knowledge and experience got me sold. I will be a customer forever!"
We responded:
"Thank you for the kind words, El. We are so proud of Marlyn's ability to serve our customers and community. Thank you for choosing our agency."
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Majeed Bari

April 8, 2025

5  out of  5
rating by Majeed Bari
"Hi there, I recently had to renew my auto insurance and reached out to Marlyn at Joy Knox’s office—and I’m so glad I did! Marlyn’s customer service was truly top-notch. She took the time to walk me through every detail, clearly explaining everything I needed to know—especially helpful since this was only my second time dealing with auto insurance. Her patience, professionalism, and thoroughness made the whole process so smooth and stress-free. Not only did she answer all my questions with care, but she also found me an amazing bundle deal that included renters insurance. I genuinely felt like she had my best interest at heart. If you’re looking for someone knowledgeable, kind, and incredibly helpful, Marlyn is the one to call. Highly recommend both this office and Marlyn for all your auto and renters insurance needs—10/10 experience!"
We responded:
"Thank you for the kind words, Majeed. We are so happy Marlyn was able to provide you with such top-notch customer service. She is an inspiration to us everyday. Thank you for choosing our agency."
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Ashley Rojo

April 8, 2025

5  out of  5
rating by Ashley Rojo
"I had such a fantastic experience with Marlyn at Joy Knox-State Farm. She was so friendly, professional, and took the time to find the best coverage for me. Not only did she make the whole process easy, but also (drum roll—best part) helped me save money! Highly recommend their fabulous team and services. Joy has a great thing going there!"
We responded:
"Thank you for the kind words, Ashley. We are so happy Marlyn was able to provide you with such an amazing experience. Thank you for choosing our agency."