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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake W

April 25, 2025

5  out of  5
rating by Jake W
"Marlyn at Joy Knox State Farm, was extremely helpful and knowledgeable. She made sure I got the coverages that fit my needs! She’s awesome, highly recommend going to her for all your insurance needs."
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Brandon Brown

April 21, 2025

5  out of  5
rating by Brandon Brown
"I wish I could give Donnicia more stars. She was patient, kind, persistent, and transparent through the entire process. I’m very busy but she worked with my schedule. She emails, called, scheduled times we could discuss the policy and all of the available options including benefits I didn’t know State Farm offered. Incredible agent and I am a stickler when it come to grading the individuals in this industry. I’d recommend her to anyone!"
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Emilia Granda

April 21, 2025

5  out of  5
rating by Emilia Granda
"Tienen muy buen servicio en español especialmente Stacy me contesta todas mis preguntas"
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Claude Mitchell

April 18, 2025

5  out of  5
rating by Claude Mitchell
"Ruth Did A Extraordinary job"
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Yuliana Gallegos

April 18, 2025

5  out of  5
rating by Yuliana Gallegos
"I had such a fantastic experience with Stacy Alvarez at Joy Knox-State Farm. She was so friendly, professional, and took the time to find the best coverage for me. She always answers when I have a question. Not only did she make the whole process easy, but also helped me save money! Highly recommend their fabulous team and services. Joy has a great thing going there!"
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Andy Weirauch

April 17, 2025

5  out of  5
rating by Andy Weirauch
"Kahla was very kind and patient in helping me log into my account and update my odometer readings for my discounts."
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Snooky Calvin

April 16, 2025

5  out of  5
rating by Snooky Calvin
"Donnicia did a great job. She was very professional. Handled my policy in a timely manner. Came back with the quote for what I asked for. She's definitely a team asset"
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Manuel Armada

April 15, 2025

5  out of  5
rating by Manuel Armada
"The local agent, Ruth Noska, has giving me an outstanding service with my insurance needs. Her reliability and support have been there every time I needed it. I strongly recommend her for your insurance needs."
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Ejikeme EJ

April 12, 2025

5  out of  5
rating by Ejikeme EJ
"Eric was extremely helpful and got me to the amount I had"
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Mindy Hoang

April 11, 2025

5  out of  5
rating by Mindy Hoang
"I can’t recommend Marlyn enough for anyone looking for an insurance expert who truly cares. She takes the time to understand your unique needs and walks you through every step with patience and clarity. Whether it’s life, auto, home, or health insurance, Marlyn knows her stuff and goes above and beyond to find the best coverage at the best rat"
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El Ro

April 10, 2025

5  out of  5
rating by El Ro
"Marlyn, thank you so much for helping me save money. Your customer service, knowledge and experience got me sold. I will be a customer forever!"
We responded:
"Thank you for the kind words, El. We are so proud of Marlyn's ability to serve our customers and community. Thank you for choosing our agency."
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Majeed Bari

April 8, 2025

5  out of  5
rating by Majeed Bari
"Hi there, I recently had to renew my auto insurance and reached out to Marlyn at Joy Knox’s office—and I’m so glad I did! Marlyn’s customer service was truly top-notch. She took the time to walk me through every detail, clearly explaining everything I needed to know—especially helpful since this was only my second time dealing with auto insurance. Her patience, professionalism, and thoroughness made the whole process so smooth and stress-free. Not only did she answer all my questions with care, but she also found me an amazing bundle deal that included renters insurance. I genuinely felt like she had my best interest at heart. If you’re looking for someone knowledgeable, kind, and incredibly helpful, Marlyn is the one to call. Highly recommend both this office and Marlyn for all your auto and renters insurance needs—10/10 experience!"
We responded:
"Thank you for the kind words, Majeed. We are so happy Marlyn was able to provide you with such top-notch customer service. She is an inspiration to us everyday. Thank you for choosing our agency."
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Ashley Rojo

April 8, 2025

5  out of  5
rating by Ashley Rojo
"I had such a fantastic experience with Marlyn at Joy Knox-State Farm. She was so friendly, professional, and took the time to find the best coverage for me. Not only did she make the whole process easy, but also (drum roll—best part) helped me save money! Highly recommend their fabulous team and services. Joy has a great thing going there!"
We responded:
"Thank you for the kind words, Ashley. We are so happy Marlyn was able to provide you with such an amazing experience. Thank you for choosing our agency."
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Stephanie Velasquez

April 7, 2025

5  out of  5
rating by Stephanie Velasquez
"I’ve had a great experience working with Marlyn at Joy Knox State Farm for my auto insurance needs. She’s incredibly knowledgeable, patient, and always took the time to explain everything clearly. Marlyn made the process smooth and stress-free, helping me find the right coverage at a fair price. She’s also very responsive—whether I had a quick question or needed assistance .She took the time to understand my needs and she’s been just a phone call or email away—always quick to respond and genuinely caring. I feel confident knowing I’m in good hands. Highly recommend! And truly appreciate her professionalism and friendly attitude. Highly recommend Marlyn and the entire team at Joy Knox State Farm!"
We responded:
"Thank you for the kind words, Stephanie. We are very proud of our team, and their ability to go above and beyond in helping our customers and our community."
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Carolina Lozano

April 4, 2025

5  out of  5
rating by Carolina Lozano
"I had a great experience with Joy Knox State Farm, and I especially want to highlight Marlyn for her outstanding service. She made the process of getting renter’s insurance incredibly easy and stress-free. Marlyn was knowledgeable, professional, and took the time to explain all my coverage options in a way that made sense. She answered all my questions with patience and made sure I felt confident in my decision. I truly appreciate her friendly attitude and efficiency—she made everything so smooth from start to finish. Highly recommend this office for anyone looking for personalized, top-notch service!"
We responded:
"Thank you for the kind words, Carolina. We are so happy Marlyn was able to provide such an exceptional experience for you. We are so proud to have her as a member of our team. Thank you for choosing our agency."
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Jawad Jaffari

April 1, 2025

5  out of  5
rating by Jawad Jaffari
"Khala is supportive and very helpful while assisted me over phone to setup my account. She is friendly and guided well."
We responded:
"Thank you for the kind words, Jawad. We are so happy our team as able to assist you in such a friendly manner. Thank you for choosing our agency."
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jesus Añez

April 1, 2025

5  out of  5
rating by jesus Añez
"Fui atendido por la Srita Stacy Alvarez fue muy amable, paciente y profesional. Siempre me mantuvo al tanto de mi solicitud sin duda la recomendaría a todos mis amigos."
We responded:
"Thank you for the kind words, Jesus. We are so proud of Stacy and her ability to serve our customers and community. Thank you for choosing our agency."
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maryoris briceño

March 29, 2025

5  out of  5
rating by maryoris briceño
"Me encanta la manera en que cada uno de los integrantes de State Farm se enfocan en ti. Stacy mil gracias por tu atención y paciencia en buscar un seguro de Automóvil que se adaptará a mis necesidades y la de mi familia… y los montos ni hablar!!! Excelente 🍃 Stacy estuvo muy atenta en cada detalle y en todo el proceso"
We responded:
"Thank you for the kind words, Maryoris. We are glad Stacy was able to provide you with exceptional service. Thank you for choosing our agency."
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Robert Garza

March 26, 2025

5  out of  5
rating by Robert Garza
"Tammy was very helpful and patient. sometimes I have a very hard time understanding things as I get older so she really helped me. she's very knowledgeable. Send me information I needed to look over to understand things."
We responded:
"Thank you for the kind words, Robert. We are so happy Tammy was able to make the process so approachable and easy to understand. Thank you for choosing our agency."
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Yahira Lazo

March 20, 2025

5  out of  5
rating by Yahira Lazo
"Marlyn is a true professional at Joy Knox State Farm Agency! She’s helpful, reliable, and always puts her customers first. Highly recommend!"
We responded:
"Thank you for your wonderful review! 😊 We're so glad to hear that Marlyn provided such professional and reliable service. She truly cares about putting customers first, and we’re thrilled that you had such a positive experience. We appreciate your recommendation!"
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Beven Goredema

March 19, 2025

5  out of  5
rating by Beven Goredema
"Kaiser and Ruth are excellent people with great personalities and very helpful. I'm extremely satisfied with their services ."
We responded:
"Thank you so much for your kind words! 😊 We're thrilled to hear that Kaiser and Ruth provided excellent service and made such a positive impression. We truly appreciate your feedback and are so glad you're satisfied with their help! If you ever need anything, we’re here for you"
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Lea Wie

March 19, 2025

5  out of  5
rating by Lea Wie
"We have been with Joy Knox for over 20 years and there is a good reason for that. They always pay when there is an accident (without question) and when I totaled my car, it was an awful feeling, but they gave me a fair price for my destroyed car and my husband and I have always been pleased with the service. Whether it's Joy or Ruth. They really care about the client and will do everything in their power to help."
We responded:
"Lea, thank you so much for your heartfelt review and for being with us for over 20 years! 😊 We truly appreciate your loyalty, and we're so glad to hear that Joy, Ruth, and the team have consistently provided you with the care and service you deserve. It's always our priority to ensure our clients feel supported, especially during tough times. We're grateful for the trust you've placed in us and are always here to help whenever you need it!"
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Luis Aguilar

March 14, 2025

5  out of  5
rating by Luis Aguilar
"I needed insurance added to a vehicle late Friday afternoon and Ruth (from Joy Knox) came through. I’ve always been super pleased with the service I get from the agency, either from Eric who I normally work with or Ruth who answered my late text and got me sorted. Thank you!"
We responded:
"Thank you for the kind words, Luis. We are so glad our team as able to provide such exceptional service. Thank you for choosing our agency."
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Eddie Guerra

March 14, 2025

5  out of  5
rating by Eddie Guerra
"A great experience working with Eric Martinez at Joy Knox State Farm! Pleasant conversation from the beginning, great follow up, then we closed the deal! I truly believe that they will take care of me and my family with all our insurance needs!"
We responded:
"Thank you for the kind words, Eddie. We are so glad our team was able to assist you. Thank you for choosing our agency."
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Carlos P.

March 14, 2025

5  out of  5
rating by Carlos P.
"Great customer service, the agent Stacy and staff helped me with questions and providing me with details/informstion for my Auto Insurance!!!!"
We responded:
"Thank you for the kind words, Carlos. We are so glad our team was able to answer all of your questions. Thank you for choosing our agency."