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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Castro

Karen Castro

June 23, 2026

5  out of  5
rating by Karen Castro
"“I had a great experience with Ms .Marlyn She made the process easy and stress-free, and helped me find the coverage that fit my needs. Very professional and friendly!”"
We responded:
"Thank you so much for your kind words, Karen! I'm thrilled to hear that Ms. Marlyn made your experience easy and enjoyable. We appreciate your feedback!"
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Manal El-Ahrish

June 18, 2026

5  out of  5
rating by Manal El-Ahrish
"Perfect customer service"
We responded:
"Thank you so much for your kind words, Manal El-Ahrish! We're thrilled to hear you had a perfect experience with our customer service. Your support means a lot to us!"
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Alisson Flores

June 18, 2026

5  out of  5
rating by Alisson Flores
"Joy Knox made getting car insurance super easy and stress-free. She was really friendly, explained everything in a way that made sense, and helped me find the perfect coverage for my needs. I felt like she genuinely cared and got me a great deal. Highly recommend Joy if you want someone who’s reliable and knows their stuff!"
We responded:
"Thank you so much for your kind words, Alisson! We're thrilled to hear that Joy made your car insurance experience easy and enjoyable. Your recommendation means a lot to us!"
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Laurie Moore

June 16, 2026

5  out of  5
rating by Laurie Moore
"I was recently assisted by Jill Hawkins in selecting new insurance policies with State Farm. She was very helpful in answering all my questions and made it easy to make the switch."
We responded:
"Thank you, Laurie Moore! We're thrilled to hear that Jill Hawkins made your insurance switch easy and answered all your questions. We truly appreciate your feedback!"
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Vanessa Orellana

June 12, 2026

5  out of  5
rating by Vanessa Orellana
"Marlyn is the person that will help you and give you the best rates. She is awesome answered all my questions."
We responded:
"Thank you so much, Vanessa Orellana! We're thrilled to hear that Marlyn was able to assist you and answer all your questions. We appreciate your kind words!"
Profile photo of Lory Martinez

Lory Martinez

June 11, 2026

5  out of  5
rating by Lory Martinez
"Reached out to Marlyn Guevara for a car insurance quote, and signed up with her the same day. She was able to get a lower rate than what I was paying with my previous insurance. She made the process very simple and easy. Had a great experience with her."
We responded:
"Thank you, Lory Martinez! We're thrilled to hear that Marlyn made the process easy for you and found a lower rate. We appreciate your kind words and support!"
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iraj jabbary

June 9, 2026

5  out of  5
rating by iraj jabbary
"I cannot THANK Marlyne G. enough for her exceptional service. Marlyne made sure to listen to my needs help me search for the best policy according to fees and what would be the best option for me. She made me feel confident and made the whole process smooth. Marlyne is kind and incredibly knowledgeable! I highly recommend this agent for all your insurance needs."
We responded:
"Thank you so much for your kind words, Marlyne G.! We're thrilled to hear you had such a positive experience. Your recommendations mean the world to us!"
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Kayla Young

June 8, 2026

5  out of  5
rating by Kayla Young
"I truly enjoyed the greeting received from Tammy and Ruth when I entered. Tammy was extremely helpful and knowledgeable with the rental insurance and vehicle insurance."
We responded:
"Thank you, Kayla Young! We're thrilled to hear that Tammy and Ruth made your experience enjoyable and that Tammy was able to assist you with your insurance needs. Your kind words mean a lot to us!"
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Luis Bacigalupo

June 5, 2026

5  out of  5
rating by Luis Bacigalupo
"Shayla: Thank you very much for your kind assistance and patience getting the insurance of our cars and home."
We responded:
"Thank you so much, Shayla! We truly appreciate your kind words and are glad we could assist you with your insurance needs. Your support means a lot to us!"
Profile photo of Erin Werner

Erin Werner

June 5, 2026

5  out of  5
rating by Erin Werner
"I cannot say enough wonderful things about Joy Knox and Ruth. My grandparents, my parents, and now I have all been with Joy. The personalized touch and the fact that everyone remembers me and my family really bring the value. I have all my policies with Joy and I have no thoughts of leaving!"
We responded:
"Thank you so much, Erin Werner! We're thrilled to hear that Joy and Ruth have provided such a personalized experience for you and your family over the years. Your loyalty means everything to us!"
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Cora LeClair

June 2, 2026

5  out of  5
rating by Cora LeClair
"Are you thinking about a new policy, or looking for financial advising? Don’t look any further! Joy and her team are there to help! They will guide you throughout the process, and ensure you fully understand your coverages! I highly recommend Joy and her knowledgeable team for all your insurance needs!"
We responded:
"Thank you so much, Cora LeClair! We truly appreciate your kind words and are thrilled to hear about your positive experience with Joy and the team. Your recommendation means a lot to us!"
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Krystle Martell

May 29, 2026

5  out of  5
rating by Krystle Martell
"She is so personable & explains everything so well. Insurance can be intimidating until you get the right agent."
We responded:
"Thank you so much for your kind words, Krystle Martell! I'm thrilled to hear that you found the experience personable and informative. Your trust means a lot!"
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Sharonne Gilstrap

May 29, 2026

5  out of  5
rating by Sharonne Gilstrap
"I have been with Joy Knox for many years. It is always a pleasure to sit with her and discuss my plans. On this visit Joy was not available, but Ruth was just as knowledgeable. Thank you my State Farm team. You guys rock!!!"
We responded:
"Thank you, Sharonne Gilstrap! We're thrilled to hear you've had great experiences with Joy and Ruth. Your support means the world to our State Farm team! You guys rock too!"
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Anne Shen

May 28, 2026

5  out of  5
rating by Anne Shen
"I sincerely appreciate Tammy's professionalism, kindness and patience with all my requests. I received excellent service!"
We responded:
"Thank you so much for your kind words, Anne Shen! We're thrilled to hear that Tammy provided you with excellent service. Your appreciation means a lot to us!"
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Sherry Lamb

May 12, 2026

5  out of  5
rating by Sherry Lamb
"Joy Knox and her staff are professional and helpful. State Farm is MY insurance company. Customer service is amazing!"
We responded:
"Sherry, thank you very much for the great review! We are always here to help in any way that we can!! We look forward to being here for you for a long time to come!!"
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Virginia Palacios

May 8, 2026

5  out of  5
rating by Virginia Palacios
"Miss Stacy's attention is excellent, she is kind, affectionate, and always willing to help us. I have always had a wonderful experience with her insuring my family's cars."
We responded:
"Thank you so much for your kind words, Virginia Palacios! We're thrilled to hear that Miss Stacy has provided you and your family with such wonderful service. Your support means a lot to us!"
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ngo chuks

May 7, 2026

5  out of  5
rating by ngo chuks
"Jill consistently checked on me every quarter for the last 12months and when she found a deal, the savings was compelling! I appreciate you!"
We responded:
"Thank you, Ngo Chuks! I'm thrilled to hear that Jill's efforts made a difference for you. Your appreciation means a lot to us!"
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Ranessa Machann

May 5, 2026

5  out of  5
rating by Ranessa Machann
"I appreciate this State Farm office so much. Not only are the rates reasonable and the company reliable but this office has the very best staff! Stacey bent over backwards working to correct a payment error I made and then she even tried to cheer me up and tell me it was a common error. Thank you so much!!!"
We responded:
"Thank you so much for your kind words, Ranessa Machann! We're thrilled to hear that Stacey was able to assist you. Your appreciation means a lot to us!"
Profile photo of Michael Sapon

Michael Sapon

May 5, 2026

5  out of  5
rating by Michael Sapon
"Amazing customer service from raquel. She explained the coverages to me in depth and was very knowledgeable to every question I had. I would highly recommend her to anyone who is in the market for insurance! Thanks again raquel !"
We responded:
"Thank you so much, Michael! I'm thrilled to hear that Raquel provided you with amazing service and thoroughly explained your coverages. Your recommendation means a lot to us! If you need anything else, feel free to reach out."
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John Morah

May 4, 2026

5  out of  5
rating by John Morah
"Great experience working with State Farm:Rachel Torres. She is knowledgeable and took the time to explain my options clearly and helped me find the best coverage I needed. Highly recommend her for anyone looking for reliable and professional insurance support."
We responded:
"Thank you, John, for your wonderful feedback! We're thrilled to hear about your great experience with Rachel Torres. She truly goes above and beyond for our customers. Your recommendation means a lot to us!"
Profile photo of Miguel A. Ponce

Miguel A. Ponce

May 1, 2026

5  out of  5
rating by Miguel A. Ponce
"Raquel Torres provided an outstanding customer service, showing the type of commitment required when one is searching for insurance services. She walked the extra mile explaining anf exploring the best options to cover my needs. Very pleased with her professionalism and patience in the process, and the best part es que ella habla muy bien el Español."
We responded:
"Thank you, Miguel! We truly appreciate your kind words about Raquel and the exceptional service she provided. We're thrilled to hear that her dedication and bilingual skills made your experience so positive. If you ever need assistance in the future, don’t hesitate to reach out!"
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Ivan Montalvo

April 27, 2026

5  out of  5
rating by Ivan Montalvo
"Just recently moved back to Texas and called this state farm office to get a quote and i spoke with stacy,i immediately felt i made the right choice this young lady is very well spoken , knowledgable and quick on handling the task or tasks at hand, it is a pleasure dealing with her because all my questions and concerns are addressed quickly and professionally."
We responded:
"Thank you, Ivan, for your wonderful review! We're thrilled to hear that Stacy made such a positive impression on you. It's great to know that her knowledge and professionalism helped address your questions and concerns. Welcome back to Texas, and we look forward to serving you in the future!"
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Loraine Martinez

April 21, 2026

1  out of  5
rating by Loraine Martinez
"If I could leave Raquel 0 stars I would. She was very rude and not welcoming at all. I’ve talked to Stacy and Ruth a few times and amazing service but this lady is so rude and wouldn’t not recommended friends or family anymore I’m OUTRAGED. I tried to get transferred to joy and she said no!!! DO NOT RECOMMEND"
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Ernesto Ruiz

April 16, 2026

5  out of  5
rating by Ernesto Ruiz
"Excelente atención, eficiente y proactivo el servicio"
We responded:
"Thank you, Ernesto, for your kind words! We're thrilled to hear that you experienced excellent attention and efficient, proactive service. Your satisfaction is our top priority, and we appreciate your feedback!"
Profile photo of Tyler

Tyler

April 15, 2026

5  out of  5
rating by Tyler
"I have been with State Farm ever since I was a new driver. Since moving to TX a few years ago, working and talking with Ruth has always been a pleasant and positive experience. She has always helped me with my questions and walked me through everything. I highly recommend this group!"
We responded:
"Thank you so much, Tyler! We're thrilled to hear that you've had a pleasant experience with Ruth and our team at State Farm®. Your recommendation means a lot to us, and we're always here to help with any questions you may have. We appreciate your loyalty!"