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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pete Slaiby

July 10, 2026

5  out of  5
rating by Pete Slaiby
"Very pleased with Joy Knox and State Farm. Have held the premiums flat for the last 2 years and are very accessible. Good people to work with."
We responded:
"Thank you so much, Pete Slaiby! We're thrilled to hear you're pleased with Joy Knox and our team at State Farm. Your support means a lot to us!"
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Alyssa Perez

July 9, 2026

5  out of  5
rating by Alyssa Perez
"I had such a great experience working with Ruth! I was recently recommended to her, and I'm so glad I reached out. She was so friendly and patient, and answered every question I had without ever making me feel rushed or pressured. Our conversation was actually fun, which isn't something I ever expected to say about shopping for insurance! She made switching my insurance so easy and ended up saving me a lot of money. She also clearly explained all my options, made sure I understood my coverage, and gave me all the information I needed to feel confident about making the switch. I definitely recommend working with Ruth!"
We responded:
"Thank you so much for your kind words, Alyssa Perez! I'm thrilled to hear that you had a great experience with Ruth. We appreciate your recommendation!"
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Kim Lanman

July 9, 2026

5  out of  5
rating by Kim Lanman
"After struggling to get a response from my insurer, I knew I wanted to go back to an agent. Several had referred Joy Knox and her team, and their office is near my home. I worked with Marlyn to write both my auto and homeowners, and I couldn't be more pleased with her attentive service and quick turnaround on issuing the policies. We went over everything on the phone, and she immediately sent binders via email. A few days later, she checked in and let me know everything had been issued as we discussed. I am so happy to have a friendly, local agent to help with my policies!"
We responded:
"Thank you so much for your kind words, Kim! We're thrilled to hear about your positive experience with Marlyn. We're always here to help with your insurance needs!"
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S. E.

July 7, 2026

5  out of  5
rating by S. E.
"We have been with the Joy Knox team for almost 2 decades and we are so thankful for them. Easy to work with and always willing to find the best deal each year. Thank you!!!"
We responded:
"Thank you so much, S. E.! We truly appreciate your loyalty over the past two decades. It's always our pleasure to find the best deals for you!"
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yourthoughtamazesme

July 3, 2026

5  out of  5
rating by yourthoughtamazesme
"Decades long State Farm customer—I’ve been with the Joy Knox agency for 2 years now. I’d like to give a shout out to STACY ❤️ . In all of my years being insured, I’ve never had an agent call me to go over my policy looking for possible ways to lower my premiums without sacrificing coverage…or to just check in to see if they could help me with anything. Nobody does that! It’s that personal touch that matters to me.

STACY asked if I noticed the recent decrease in my monthly premium. You bet I did and I wondered why.🎉💥🙌 It’s because I maintain a flawless driving record and I was rewarded with lower premiums, about ~21%. That’s the best news! Thank you STACY for going above and beyond in all that you do. I appreciate YOU and your sweet personality. You’re a real gem. Happy 4th of July and may God bless YOU and the USA.🇺🇸 ~ Julianna F. 🌸🌿"
We responded:
"Thank you so much for your kind words, Julianna! We're thrilled to hear about your positive experience with Stacy. She truly is a gem! Happy 4th of July! 🌟🇺🇸"
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William Alfano

July 1, 2026

5  out of  5
rating by William Alfano
"Joy Knox State Farm is first class all the way. Annie and Tammy over there have thoroughly taken care of our family over the years and hold all of our policies.

Here recently, they saved me more than 4k a year in homeowners insurance when I switched from Texas Farm Bureau.

Thank you guys, for the professionalism and follow through on everything you handle."
We responded:
"Thank you, William Alfano! We're thrilled to hear about your experience with Annie and Tammy. It's great to know we could save you so much on your homeowners insurance!"
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Stella McWhorter

July 1, 2026

5  out of  5
rating by Stella McWhorter
"Everyone I’ve spoken to at Joy Knox State Farm has been wonderful!! They truly care about their customers and are a pleasure to work with. Everything I needed was completed quickly and correctly, making for a great experience transferring from another state! Ruth especially was helpful over the phone and made sure I understood my plan and coverage! I highly recommend Joy Knox State Farm for anyone looking for an insurance agency that supports and cares for their customers like family!!"
We responded:
"Thank you, Stella McWhorter! We're thrilled to hear about your positive experience with our team, especially Ruth. We appreciate your recommendation and look forward to serving you like family!"
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Marlyn Guevara

July 1, 2026

5  out of  5
rating by Marlyn Guevara
"So happy with Joy Knox State Farm. They were able to get me an amazing rate and answered all my questions! Highly recommend you give him a call!"
We responded:
"Thank you so much for your kind words, Marlyn Guevara! We're thrilled to hear that you found an amazing rate and that we could assist you. Your recommendation means a lot to us!"
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Ruth Noska

July 1, 2026

5  out of  5
rating by Ruth Noska
"Joy Knox State Farm Office was extremely helpful and assisting me with my insurance needs. Love their little doggies they are so sweet! Highly recommend you stopping by and letting them help you!"
We responded:
"Thank you so much for your kind words, Ruth Noska! We’re thrilled to hear that you found our office helpful and enjoyed meeting our little doggies. Your recommendation means a lot to us!"
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Umar Waheed

July 1, 2026

5  out of  5
rating by Umar Waheed
"Marlyn has been very helpful. Prompt response with excellent customer service."
We responded:
"Thank you, Umar Waheed, for your kind words! We're thrilled to hear Marlyn provided you with excellent customer service. Your satisfaction means a lot to us!"
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Lanre Magreola

June 30, 2026

5  out of  5
rating by Lanre Magreola
"Marlyn's the most amazing agent I have ever dealt with! Very knowledgeable and willing to save you every last penny. Would definitely recommend Marlyn for any and all insurance services."
We responded:
"Thank you so much for your kind words, Lanre Magreola! I'm thrilled to hear that Marlyn could help you save money and provide excellent service. Your recommendation means a lot!"
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Lilian Marroquin

June 26, 2026

5  out of  5
rating by Lilian Marroquin
"Marlyn was able to help me find great coverage that met my family’s needs. She’s amazing, highly recommend her to all my friends and family. Give her a call!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Marlyn was able to help you find the right coverage for your family. Your recommendation means a lot to us!"
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Karen Castro

June 23, 2026

5  out of  5
rating by Karen Castro
"“I had a great experience with Ms .Marlyn She made the process easy and stress-free, and helped me find the coverage that fit my needs. Very professional and friendly!”"
We responded:
"Thank you so much for your kind words, Karen! I'm thrilled to hear that Ms. Marlyn made your experience easy and enjoyable. We appreciate your feedback!"
Profile photo of Manal El-Ahrish

Manal El-Ahrish

June 18, 2026

5  out of  5
rating by Manal El-Ahrish
"Perfect customer service"
We responded:
"Thank you so much for your kind words, Manal El-Ahrish! We're thrilled to hear you had a perfect experience with our customer service. Your support means a lot to us!"
Profile photo of Alisson Flores

Alisson Flores

June 18, 2026

5  out of  5
rating by Alisson Flores
"Joy Knox made getting car insurance super easy and stress-free. She was really friendly, explained everything in a way that made sense, and helped me find the perfect coverage for my needs. I felt like she genuinely cared and got me a great deal. Highly recommend Joy if you want someone who’s reliable and knows their stuff!"
We responded:
"Thank you so much for your kind words, Alisson! We're thrilled to hear that Joy made your car insurance experience easy and enjoyable. Your recommendation means a lot to us!"
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Laurie Moore

June 16, 2026

5  out of  5
rating by Laurie Moore
"I was recently assisted by Jill Hawkins in selecting new insurance policies with State Farm. She was very helpful in answering all my questions and made it easy to make the switch."
We responded:
"Thank you, Laurie Moore! We're thrilled to hear that Jill Hawkins made your insurance switch easy and answered all your questions. We truly appreciate your feedback!"
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Vanessa Orellana

June 12, 2026

5  out of  5
rating by Vanessa Orellana
"Marlyn is the person that will help you and give you the best rates. She is awesome answered all my questions."
We responded:
"Thank you so much, Vanessa Orellana! We're thrilled to hear that Marlyn was able to assist you and answer all your questions. We appreciate your kind words!"
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Lory Martinez

June 11, 2026

5  out of  5
rating by Lory Martinez
"Reached out to Marlyn Guevara for a car insurance quote, and signed up with her the same day. She was able to get a lower rate than what I was paying with my previous insurance. She made the process very simple and easy. Had a great experience with her."
We responded:
"Thank you, Lory Martinez! We're thrilled to hear that Marlyn made the process easy for you and found a lower rate. We appreciate your kind words and support!"
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iraj jabbary

June 9, 2026

5  out of  5
rating by iraj jabbary
"I cannot THANK Marlyne G. enough for her exceptional service. Marlyne made sure to listen to my needs help me search for the best policy according to fees and what would be the best option for me. She made me feel confident and made the whole process smooth. Marlyne is kind and incredibly knowledgeable! I highly recommend this agent for all your insurance needs."
We responded:
"Thank you so much for your kind words, Marlyne G.! We're thrilled to hear you had such a positive experience. Your recommendations mean the world to us!"
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Kayla Young

June 8, 2026

5  out of  5
rating by Kayla Young
"I truly enjoyed the greeting received from Tammy and Ruth when I entered. Tammy was extremely helpful and knowledgeable with the rental insurance and vehicle insurance."
We responded:
"Thank you, Kayla Young! We're thrilled to hear that Tammy and Ruth made your experience enjoyable and that Tammy was able to assist you with your insurance needs. Your kind words mean a lot to us!"
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Luis Bacigalupo

June 5, 2026

5  out of  5
rating by Luis Bacigalupo
"Shayla: Thank you very much for your kind assistance and patience getting the insurance of our cars and home."
We responded:
"Thank you so much, Shayla! We truly appreciate your kind words and are glad we could assist you with your insurance needs. Your support means a lot to us!"
Profile photo of Erin Werner

Erin Werner

June 5, 2026

5  out of  5
rating by Erin Werner
"I cannot say enough wonderful things about Joy Knox and Ruth. My grandparents, my parents, and now I have all been with Joy. The personalized touch and the fact that everyone remembers me and my family really bring the value. I have all my policies with Joy and I have no thoughts of leaving!"
We responded:
"Thank you so much, Erin Werner! We're thrilled to hear that Joy and Ruth have provided such a personalized experience for you and your family over the years. Your loyalty means everything to us!"
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Cora LeClair

June 2, 2026

5  out of  5
rating by Cora LeClair
"Are you thinking about a new policy, or looking for financial advising? Don’t look any further! Joy and her team are there to help! They will guide you throughout the process, and ensure you fully understand your coverages! I highly recommend Joy and her knowledgeable team for all your insurance needs!"
We responded:
"Thank you so much, Cora LeClair! We truly appreciate your kind words and are thrilled to hear about your positive experience with Joy and the team. Your recommendation means a lot to us!"
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Krystle Martell

May 29, 2026

5  out of  5
rating by Krystle Martell
"She is so personable & explains everything so well. Insurance can be intimidating until you get the right agent."
We responded:
"Thank you so much for your kind words, Krystle Martell! I'm thrilled to hear that you found the experience personable and informative. Your trust means a lot!"
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Sharonne Gilstrap

May 29, 2026

5  out of  5
rating by Sharonne Gilstrap
"I have been with Joy Knox for many years. It is always a pleasure to sit with her and discuss my plans. On this visit Joy was not available, but Ruth was just as knowledgeable. Thank you my State Farm team. You guys rock!!!"
We responded:
"Thank you, Sharonne Gilstrap! We're thrilled to hear you've had great experiences with Joy and Ruth. Your support means the world to our State Farm team! You guys rock too!"